Veridex

Privacy Notice

Last updated: June 4, 2026

1. Who we are

This Privacy Notice is provided by Robert Montgomery ("we", "us", "our"), the provider of the Veridex AI Content Detector service. We are the data controller for the personal data described in this notice.

2. What personal data we collect

We collect the following categories of personal data:

  • Account data: email address, password hash, display name, and authentication provider information.
  • Usage data: scan history (content type and timestamp), feature usage, and app interactions.
  • Support data: messages and communications sent to us for customer support.
  • Technical data: IP address, browser type, device identifiers, and app crash logs for security and improvement purposes.

3. How we use your personal data

  • Account creation and management — to provide access to the service.
  • Service provision — to process content analysis requests and deliver results.
  • Security and fraud prevention — to protect the service and users from abuse.
  • Product improvement — to understand usage patterns and improve features.
  • Customer support — to respond to inquiries and resolve issues.
  • Subscription management — to process payments, renewals, and cancellations.

4. Legal basis for processing

We process personal data on the following legal bases:

  • Contract performance: processing necessary to fulfill our service agreement with you.
  • Legitimate interests: security, fraud prevention, and service improvement.
  • Legal obligation: compliance with applicable laws and regulations.
  • Consent: where explicitly requested (e.g., marketing communications).

5. Data sharing and recipients

We share personal data with the following categories of recipients:

  • Service providers: hosting, analytics, and support tooling providers who process data on our behalf.
  • Paddle (Merchant of Record): for sale of the product, subscription management, payments, tax compliance, and invoicing.
  • Professional advisers: legal and accounting professionals where necessary.
  • Authorities: where required by law or to protect our legal rights.

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymize it. Account data is retained while your account is active and for up to 12 months after closure unless legally required to retain it longer.

7. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your personal data in certain circumstances.
  • Restriction: request limitation of processing in certain circumstances.
  • Portability: receive your data in a structured, commonly used format.
  • Objection: object to processing based on legitimate interests.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us through the app or your Paddle account. We will respond within one month of receiving your request.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies and tracking

We use essential cookies necessary for the operation of the service (e.g., session management, authentication). We may also use analytics cookies to understand how users interact with the service. You can manage cookie preferences through your browser settings.

10. International transfers

Your personal data may be transferred to and processed in countries other than your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data.

11. Changes to this notice

We may update this Privacy Notice from time to time. We will post the updated notice on this page and update the "Last updated" date. We encourage you to review this notice periodically.

12. Contact

If you have any questions about this Privacy Notice or our data practices, please contact us through the app or at the support channels provided within your Paddle account.