Answers to common payment, subscription, and account questions.
Go to the Billing page and click Open billing portal. From there you can update your card, change your billing address, and view past invoices.
Open the billing portal from the Billing page, select your subscription, and choose Cancel. You’ll keep Pro access until the end of your current billing period.
Declines are usually issued by your bank. Check that your card has available funds, isn’t expired, and allows international transactions. You can retry in the billing portal.
Yes. In the billing portal you can change your plan. The new billing frequency takes effect at your next renewal date.
If you can’t find the answer here, use the billing portal’s support options or contact us through your Paddle account. We typically respond within one business day.